Lunch Ordering

Please read through the steps below on how to order student lunches through your Parent Portal.

TIP:

  • We suggest parents use Google Chrome or Firefox to place lunch orders.

  • Do not leave the order or payment screens until the transaction is complete, which may take several seconds due to a processing delay in the system. 

  • Lunch charges will be posted to the Prepaid account located in the Financial tab in the Family Portal.

Place A Lunch Order

Family Portal Lunch Calendar

Parents may log into Family Portal and order lunch for their students. As soon as their order is submitted through Family Portal, it displays in FACTS SIS. If the order is changed in FACTS SIS, the change is immediately reflected on Family Portal.

Note:

  • Red - items ordered and not yet paid through web payment

  • Blue - items ordered and paid through web payment

  • Green - items ordered and paid through web payment, then modified by school

Place a Lunch Order

Parents or guardians may apply any available credits when placing their order. If a negative balance exists on the lunch account it will display and must be included it in the payment.

Steps for Placing an Order:

  • In your Internet browser, navigate to https://factsmgt.com and click Log In Here.

  • Click Family Portal Login.

  • Type your school's district code (SJW-TX), your username, and password.

  • When Family Portal displays, click the Menu icon  if the left navigation menu does not display.

  • Click Student, then select Lunch.

  • Click +CREATE WEB ORDER.

  • Click the student name for which you wish to place an order.

  • Click the date to place an order.

  • Type the number of items to order for the student in the Quantity column. The Total column displays the cost.

  • Repeat for all dates and all students. The Grand Total is listed at the bottom.

  • Click Submit Order. The Online Lunch Payment screen displays after you place your order.

  • Type payment information and click Submit. Please wait a few seconds for the payment transaction to complete.

For any Questions or Concerns, Please contact the Front Office:
Sarah Salazar
(972)937-0956
ssalazar@stjswaxtx.org